Skip to main content
This guide is for teams that manage OpenSRE from the hosted web app at app.tracer.cloud.

​
1) Create your organization account

Sign up at tracer.cloud and continue in app.tracer.cloud/sign-up to create or join your organization workspace.

​
2) Complete workspace onboarding

In the web app, complete onboarding to:
  • Define your workspace context (team name, default channels)
  • Connect your first integrations (start with observability + messaging)
  • Verify access and permissions for each connector

​
3) Configure integrations for your org

Enterprise integrations are configured in the web app and shared across your organization. Use the integration catalog for credential requirements:
  • Integrations overview — local CLI and hosted setup paths
  • Datadog — API key + application key (hosted flow in Option 3)
  • Grafana — service account token + endpoint URL
  • AWS — cross-cloud infrastructure mapping
  • Slack — deliver investigation reports to channels
Integrations

​
Verification checklist

After connecting each integration in the web app:
  1. Confirm the connector shows connected in Integrations
  2. Run a test investigation from the app or ask an org admin to trigger a sample alert
  3. Confirm the report arrives in your configured Slack channel (see Slack setup)
For Slack-specific help, use Support in the app or follow the self-serve steps in Slack integration.

​
4) Run investigations with shared context

After integrations are connected, OpenSRE investigations use the same organization-level connectors and policies. Engineers can also run local CLI investigations that reference the same integration catalog.

​
Local CLI users in enterprise teams

If your engineers also run local investigations:
This configures local LLM credentials while org-wide connectors remain in the web app. See Install locally for the full local path.